Selected experience

Through Aquvalue · 2019 to present

• Direct Line Group · 2024–2025Set up the Transformation Management Office under the incoming CEO, then ran its Integration Management Office, scoping and planning the integration up to completion of the Aviva acquisition.
• CFCReviewed the maturity of the change management function and set out the improvement plan for the team to deliver.
• HCL IBS London · Transformation Director · 2020–2023Nearly four years in the Executive Team. Rightsized the operation onshore and offshore, and kept services running through the pandemic across the UK and India.
• M&A due diligence and integrationTechnology and operational due diligence and integration, for buyers and for businesses being bought or separated. Details under NDA.
• SVARM, Slovenia · Board Advisor · since 2025Business and technology direction for a core banking software integrator.

Corporate and independent · 2007–2019

• QBE · Group Transformation Director and Group Chief Data Officer · 2018–2019Group change portfolio framework and governance across four regions, plus the Group data strategy and data vendor selection.
• Aviva · Global Cloud Programme Director · 2017–2018Reset a stalled cloud strategy and built a regulated AWS platform in 18 months, with more than 3,300 workloads in scope.
• Aviva · Group PMO Director · 2013–2017Ran Group Transformation governance for a £600m change portfolio across 14 countries.
• Sun Life · Programme Director · Singapore, Mar – Oct 2013Carve-out of Aviva Malaysia and its integration into Sun Life.
• Lucidus Consulting, Hong Kong · 2012APM project management training. Set up and directed the Hong Kong company.
• Short advisory engagements · 2012–2013QBE Asia, via PTS Consulting: UAT on a core platform replacement. Prudential Malaysia: transformation scoping. Phu Hong, Vietnam: on-the-ground support to a start-up's founding CEO in its first months.
• AIA · VP Business Programme Manager, then Head of Infrastructure · 2007–2011Built AIA's first Group PMO. Led the IT separation from AIG through the financial crisis, consolidating 14 data centres to 4, ahead of the 2010 listing.

Earlier · 1992–2007

• Fortis · Regional COO, Prime Fund Solutions · Hong Kong · 2005–2007Regional operations for Hong Kong, Singapore and Japan, after joining as programme manager on the last leg of the global operations alignment.
• Fortis · Singapore · 2002–2005Set up three business units in Singapore: Prime Fund Solutions, Clearing and Global Custody.
• ABN AMRO, DCE Consultants · 1992–2002Account management, a global rollout and early online banking in the Netherlands and Berlin, then consultancy and core-platform work.